Obtaining employee feedback is an excellent tool for evaluating
progress, employee opinions, values and concerns particularly in a changing
environment. The Employee Feedback
Process promotes better communication throughout the entire organization by
providing employees with the opportunity to react to company policies,
benefits, working conditions or other specific issues. The Employee Feedback Process provides a way
to engage and develop employees problem-solving capabilities, while providing
new ways of looking at old problems and identifying areas where potential
problems exist. The end result is
increased productivity, profitability and customer satisfaction.
HRM can assist your organization in obtaining
objective employee feedback. Being an
outside firm, HRM can also help to ensure confidentiality, allowing employees
to respond honestly and openly.
Feedback can be obtained through surveys, focus groups and/or individual
HRM will work with you to determine which tool(s) will obtain the
feedback for which you are looking. HRMs approach is different. We
not only obtain the feedback, but we are fully prepared to assist you in the
development and implementation of a plan to act upon the information gathered
from the survey. We can also customize
the tools in order to fit the needs of your organization.
designs the survey instrument based upon input from your managers. We provide senior management with a detailed
feedback report and a formal presentation of the data results.
The purpose of
focus groups is to add qualitative as well as anecdotal information to survey
interviews can be conducted with a cross section of employees. The purpose of the interviews is to provide
opportunities for staff members to provide confidential information in person.
Contact HR Mentor